Privacy Policy
Last updated: June 2026
At OZ Cheap Smoke, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or place an order with us. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you place an order, contact us, create an account, subscribe to our marketing communications, or otherwise interact with our website, we may collect personal information such as your name, email address, phone number, billing details, shipping information, and order history.
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages viewed, and website usage data. This information helps us improve our website and services.
How We Use Your Information
We use the information we collect to process and fulfil orders, provide customer support, communicate with you regarding your orders, improve our website and services, prevent fraudulent activity, and comply with legal obligations.
If you have subscribed to receive marketing communications, we may also use your information to send promotional offers, product updates, and special announcements. You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyse website traffic, and improve website functionality.
Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect certain features and functionality of the website.
Sharing of Information
OZ Cheap Smoke does not sell, rent, or trade personal information to third parties.
We may share your information with trusted service providers who assist us in operating our business. These providers may include payment processors, shipping and delivery providers, website hosting services, analytics providers, and email marketing platforms. Information is shared only to the extent necessary for these services to be performed.
We may also disclose personal information where required by law, regulation, court order, or where necessary to protect our legal rights.
Data Security
We take reasonable steps to protect personal information from unauthorised access, misuse, disclosure, alteration, or loss. While we implement appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Access to Your Information
You may request access to the personal information we hold about you and request corrections if any information is inaccurate or incomplete. Requests can be made through our Contact Us page.
Third-Party Websites
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, content, or policies of those websites and encourage users to review their respective privacy policies.
Changes to This Policy
OZ Cheap Smoke may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be published on this page and become effective immediately upon posting.
Contact Us
If you have any questions regarding this Privacy Policy or the way we handle personal information, please contact us through our Contact Us page and we will be happy to assist.